Postage

NOTE: as stated on the policy page- we aim for there to be a 7 business day turnaround to process/pack your order and THEN it will be shipped. 

Prices for shipping will be calculated during checkout depending on your order weight.

We do not combine shipping on separate orders. Due to the volume of orders that we get each day - every order gets printed out in correct order of when it was placed, to be packed as is. We avoid making any changes to orders once made so that the least mistakes get made as possible. Thank you for your understanding.

Australia?

$8.99AUD flat rate   OR   FREE when you spend over $200AUD

Every parcel comes with tracking - no exceptions. Parcels are not to be left at an unattended premises (couriers have been notified of this but do not always abide)

We mainly use Fastway Couriers. The are generally on par with express post or even faster! Please be aware that WA is an area of Australia that takes much longer to ship than all other states. Fastway delivers to most areas between 1-7 business days. Some areas can take around 10 working days (eg. WA)

We also use Australia Post for PO Boxes and areas outside of Fastway delivery zoning.

fromZION Head Office is based in an area not classed as a "CITY" so Australia Post does not guarantee any of the express delivery timeframes, which is why we do not offer express post.

International?

Calculated by weight   OR   FREE when you spend over $200AUD (approx $150USD)

Every parcel comes with tracking - no exceptions. Parcels are not to be left at an unattended premises (couriers have been notified of this but do not always abide)

To keep international prices as low as possible (NO-ONE likes paying shipping!) The Only option during checkout has been gathered from DHL and Is an exact amount based on the weight of your order and location. We do not charge any extra. This INCLUDES tracking.

If you do not receive your parcel but the tracking says that you did, WE ARE NOT RESPONSIBLE FOR LOST PACKAGES! Please launch an enquiry with the postal service.

7-21 WORKING days.

Our International Courier is DHL.

If you choose to "PICKUP" for FREE from the FZ Warehouse in Coffs Harbour, the website will only offer you this option if you have a postcode starting with '245_' 
Please email our office: kate@fromzion.com.au to organise a pickup day/time appointment.